Thursday, September 20

It's about time I guess. Once you start to have that feeling, it'll never leave. Unappreciated is da word to describe how I have been feeling for the past few months. Ever since I hit 1 year in this company, I was hoping there might be a good change, at least a conversion from my current agency contract to a company contract or contract perm. It means so much to me, it means recognition from your firm and of cos most importantly, bonus. I see how easy some people get to convert to a perm even before their 1 year, that were the times where the department wasn't as strict as now. Now everytime I pop up the question, they tell me they freezed headcount.

I'm not a person with nice words. I know I don't know how to express myself. But it sucks that I'm popping the question for the third time and I am also trying to understand and put myself in your shoes to understand where you are coming from. Boss, I know this is not something within your control & ability and you are already trying your best to help me as much as you could. But enough is never enough. I am glad you know who are the ones working, but what's the point when I am drawing the same salary with someone who doesn't perform well. This doesn't do justice at all because I might be doing 2 times of his/her effort but I am drawing the same pay as him/her?

Third time. I am really exhausted. I used to feel happy going to work. I am already in my comfort zone for sure. Now every small thing at work irritates me. Backend doing the wrong shit & us answering to customers. We were your pioneer batch to start all your projects because you had more confidence in us. Or is it because we don't complain as much as other people about changes? Thinking back of all the changes that has been made even since I came in, from manual work to automated procedures. I am proud of what I have achieved, but am I getting the rightful credits?

When customers sent in a compliment, sometimes it gets brushed off. You guys will say that this is within our job scope & having a compliment & incentive meant to do something out of your job scope. So what is out of my job scope? Jumping into the river to help my customer get a sim card or to deliver a handset within 2 hours to my customer? I don't care about compliments & the money. I'd rather work hard and overtime to earn something tangible that I can assure myself. Compliments don't really mean a thing to me because I know exactly what I am doing & I am doing it good. Why do we have to "fight" for the incentive when a compliment clearly meant a compliment? How do you justify a compliment? A 600 words long essay?


A one paragraph compliment & a 600 words compliment can mean the same thing. Just whether the customers is more expressive with words. But does it matter? I feel sad that my superior has to fight for my incentive with that piece of compliment. Shouldn't they recognize it on their own because my customer looped all the big bosses? Must we really ask for every compliment? What's worse. Having someone who you thought is your colleague, saying that customer sent in compliment because of the new product & not because of my service. Is it wrong to feel hurt that someone said this to hurt you?

I like service line, no doubt. But compliments don't get directed to the right channel & complaints always get escalated at the every next moment.

I know no one's opinions gonna matter to me anyway. But I feel really really tired for being unappreciated. I nearly teared when I talked to my boss earlier. I nearly teared when my superior pat on my back after I came out of the room. I nearly teared when I think back of all the things that I have contributed in a way to the department.

Now reading the whole entry makes me teared.

x

Sunday, July 22




We had a blast at ECP yesterday! Apart from our usual meeting up to eat and eat and eat. Looking back at our photos, our standard meet-up will evolve around good food, movies & maybe a couple of playnation trips. Now that we're growing older, more conscious of our weight (better late than never!), more conscious of our high cholesterol, our standard meet-up has evolved to gym session, swimming and now rollar blade! Can't wait to see what the rest are up to, maybe rock climbing and some new sports in the near future!

So yesterday mh fell at least 10 times and after every fall, she continued to blade and continue to fall again. I really admire her determination and her smiling after every fall. We had a great laugh too, minghua! If only the blades are not so tight and I don't have to constantly bend forward just in case I fall (now my feet and waist hurts!), I think rollar blade will be more enjoyable! We spent 1 hour 20 mins to blade like less than 1km, then we spent 10 mins to blade back the same distance. Whatever happened in between that caused such a big time difference? Hahaha. Watching wp got facepalmed by a small girl, hahahahaha, I think wp would like kicked his bike or maybe throw her into the sea if her dad wasn't there. Cx going downslope and scolding knnccb before she fell and did a spilt! Apart from that, I think majority of the time we are all trying to balance ourselves! 


Can't wait for next outing! But before that happens, final exam coming! :(

Friday, June 8

its been a year at this company & things have been changing for the good. having a man like my manager, never complaining & always listening to our sorrows... really a nice guy who takes ownership of his own words. not easy. but it sucks to know your co-workers are slacking and getting almost equivalent of your monthly pay. 

wassup? hire you to go 1 hour smoking break, reach late & go home early than me? though I'm not really in a good position to say about people because I'm always late for work but I stay back to compensate for the working hours & I don't go for such long breaks? we used to have delegated cse for companies. so each cse takes charge of company A-C but now we're spilt up into 3 different teams to handles companies that fall under our colleagues. it is supposed to make everyone have a fair share of workload & settle covering issues when either one of us is on leave. but again, what is fair in an office environment?

I am glad to have my 6 other colleagues (more of friends) who work together & distribute a fair share of workload. with this healthy relationship, I don't see any cons in implementing this new system. what we have gone through was pure hell. I recall my twitter rants last Nov/Dec where we had the highest peak and have to stay back almost everyday til 9pm & leave office with hundreds of emails unread. til a point of time, boss instructed some other people to help us with the emails before we get to go home earlier than usual. I thank those people who helped us because it was just an extra work to them. but I believe everyone saw and know how hard we worked, being the last few to leave office. those times, did we complain? yes we did. but not to boss. but to one another. we are hired for a reason. low peak times don't last long. but we always have high peak & low peak which balances up the whole year, right? now... everyday we close an average of 100-120 tickets? but when statistics show that a particular person only closes like what, 10-30 tickets on an average. something is wrong, right? come'on. you complain about your workload every other day to boss, you complain about not having enough time, or what is heavy workload? but how can the "work" that you have done, be so much lesser than other people? you enjoy the luxury of reaching office at 940, going for 2 hours lunch break & leaving office on time, you tell people that you're overloaded?

 WHAT THE FUCK?

Tuesday, May 15

Wtf so pissed now. The Ferrari driver who sped past the red light near Bugis killed 2 innocent lives - a sole breadwinner who leaves behind his wife and 3 children, and a passenger who was in a cab; 20 odd young lady. It's not the car the matters, it's how you drive it. What frustrates me more is, there is a fuggy who posted a comment in hardwarezone, saying that the cab drive is at fault too? WHAT THE FUCK!?!? Seriously so you mean when the green lights are facing your directions and you still have to look left look right, and then look left look right again at every small junction because there's where a slight possibility that a car can turn out? A driver shouldn't even sped past a red light with such speed. Where is the justice. Can we hope to read news saying that the Ferrari at least compensate for the cab driver's family? I also don't understand how can some media say that the Ferrari driver is such a rich, capable man and not focusing on his faults? Is the media okay? Or under some kind of stress that they have to blindly report things that a typical Singaporean will roll eyes at?

Monday, April 2

There are always some people who you hold close to you, for a long time. And suddenly things just change in life. We don't meet, we don't talk, we don't text anymore. Whatever happened in between? Joke.

Sunday, March 25

spending my Sunday at home! :) spent the past 6 days dining out with different group of friends. been to a skin specialist at Simei and the doctor actually tried to use a needle to poke on the wound. he said "the wound is just very raw". hmm okay, wtf hahaha. and I will have to finish 5 dosage of antibotics called Avelox. googled on the side effects with almost 70% of the people saying this antibotics is bad. things like swollen fingers, drowsy, vomit, flat feet and etc. going back on Tuesday for another round of follow up. wonder how much the consultation is gonna cost.

but anyway,
Avelox is an antibiotic prescribed to treat a wide variety of bacterial infections.

applied for my degree course too. I know somehow I will continue my studies, but I just don't know when. so here am I... waiting for the response from the university side to see how many bridging courses I'll need to take before embarking on my degree course. hopefully I can finish within 2 years and that will probably marks another career for me.

k finally telling my parents that I've applied for school and we need to pay 4.8k tonight. hahahahaha.

Friday, March 16

very dulan dulan :

1. work
2. work
3. work

yesterday had dinner and one of my ex-colleague told me he was shocked by my personality cause apparently someone told him I'm very attitude. I am so going to be attitude to those colleagues who piss me off. one side you're telling other people I'm attitude, and on another side you're always asking if I want bubble tea and trying to create conversation. then when you did wrong things you told customer I gave you wrong information WHAT THE FUCK YOU DOING.

flip 100 tables.

Saturday, February 25

LOVE LONG WEEKENDS! :) took leave on Friday and gonna take half day PM leave on Monday afternoon to have lunch with the girls! glad that I have an awesome boss & colleagues. thankful for everyone who I am still keeping close contact with. sometimes I think that I must have been a good person my previous life to have such awesome friends now. friends who enjoy things that I do - movies, supper, good food, always exploring new eating places, hanging out late, friends who drive us around for supper and back home, singing songs in the car and talking about everything under the sun! :)))))))))))))))))))))))))))))))))))

as I type this post, I am craving for MOS burger mussels.
CIAOS!

Friday, February 3

KNN.

Sum it up; been to the doctor three times within a week! Each time I go there, they give me stronger antibiotics. I can't wait to recover soon to regain my weekly activities and drink cold drinks!!! And finish all pineapple tarts at home. Sucks to stay at home with boring afternoon shows and beating my high score in veggie samurai. I need my weekly bubble tea!

The KNN wasn't meant for my sickness. I see it as a blessing in disguise.

Ever since we started having a teamwork project where we share our workload, where all our emails are directed to a generic mailbox. We have been experiencing hell. 3 people started off well, maybe because of our age we managed to handle it pretty well though I was the youngest and the most inexperienced of all, took longer to stabilize but all was good because of the fun-loving colleagues and the momentum that we have built along the way to reply emails. Really love the change because we always get to finish things on time and have some spare time to do random things.

But good things don't last, or rather changes were the only constant.

Had a new teammate who don't work as well. Judging by the way he works and the amount of things he does, it just seem unfair to have him with us before he just don't contribute. Every 10 emails we reply, he might not even reply 1. Worse worse worse things of all, he claimed that he is busy and he has the 1001 excuses to lie about everything to make him look like a better good nothing.

Now he's out of the project, but his workload is still inside. Don't see a point at all. He keeps complaining about his workload and now, he has tons and complaints from customers and boss refuses to increase his workload. Simply bcos he can't cope. But how can someone like him, leaves the office on time, comes in late, refuses to make his attitude better to improve and create a better customer experience? If he don't make a point and with that, he can avoid getting increased workload while us....... Works to cover his shit?? So should we all sit back and receive complaints too? #justsaying

Constantly overworked and un-appreciated. Is that what happens in most office?

Tuesday, January 31

Not a good cny to fall sick 2 days before cny and still sick being "chu 8" now. So that means I've been sick for the pass 10 days!!! Didn't eat much cny goodies to begin with, but only have myself to blame for going out for supper, movie, BBQ, dinner etc which I could have avoided since I was sick. Been to the doctor twice, gotten 2 different antibiotics and my worst nightmare - cough medicine in liquid form has came true! Sucks to feed myself with the nightmare medicine cos it makes my tongue feels numb. Just yesterday, I coughed and vomited out some phelgms. Coughed for 2 hours straight when I started lying down on my bed. Wtf? Now my rib cage hurts every time I cough.

Thats a bad health year for me! :'(